KMT Technical Support Team
Experienced support for the toughest water jet issues.
The KMT Technical Service Team has highly qualified and customer-friendly waterjet experts who are able to help with any issue from minor part identification questions to major system issues.
On the Phone or Onsite, Waterjet Tech Support for new KMT or (Ingersol Rand) pumps and Training is Available.
Normal business hours are 8:00AM CDT to 5:00PM CDT. After hours Emergency help is also available 24 hours per day, 7 days per week.
In the U.S. call: 1-800-826-9274 (Outside the U.S: +1-620-856-2151)
Fax: +1-620-856-2242
e-mail: wj.service@kmtwaterjet.com
Check out the KMT Waterjet FAQ's, Tips, Advice and Hints page for more water jet cutting information!
KMT Technical Support Maintenance Videos:
KMT WaterJet Autoline II Cutting Head Inspection-Assembly
KMT WaterJet IDE Cutting Head Inspection-Assembly
KMT WaterJet IDE Cutting Head Short Stop Filter Replacement
KMT Waterjet Normally Closed Pneumatic Valve Seal Repair
KMT Waterjet Normally Open Pneumatic Valve Seal Repair
KMT Application Support
Cutting Experience in Waterjet Going Back to the 1970's.
KMT Waterjet Systems experts are available to discuss difficult applications, ideas for cost reductions, or simply help in the evaluation of waterjet for a specific application. Armed with experience and a regionally-based team of experts KMT is ready.
To see if waterjet is a fit, sample cutting can be done to determine precise cut speeds and edge quality using the cut lab at KMT. Customers can watch the cutting happen onsite or can watch using a webcam and web conferencing tool.
Contact Us or send us an e-mail (wj.service@kmtwaterjet.com) to set up a sample cut and/or onsite sample cutting visit.
Cutting Calculator
To calculate your material cutting speed and pump pressure, download the KMT 45,000-60,000psi Cutting Calculator on your computer.
You'll need save the .exe file to your computer (most people save to their desktop). Double click on the .exe file to open and follow instructions.
Orifice Sizes & Cutting Speed:
KMT Orifice-Cutting Speed Chart (291kb)
Not sure if your water jet cutting speed is affecting your cut quality?
Correct Waterjet Cutting Speed Example (3.5mb Animation)
Incorrect Waterjet Cutting Speed (Too Fast) Example (5.6mb Animation)
Autoline™ Cutting Head Focusing Tube Change (2.6mb Animation)